Privacy Policy for CallDetector® App (Effective June 2025)

This Privacy Policy covers the collection, use, disclosure, and sale of personal information (i.e., information that relates to an identified or identifiable individual) and the technologies used by First Orion Corp., as a service provider to Verizon Sourcing, LLC and its designated affiliates and subsidiaries (“First Orion”, or “we”, or “our” or “us”) in the USA for the CallDetector® App (the “App”).

Your Rights as a Consumer

We take the privacy of personal information about individuals seriously. Under various federal and state laws, you have certain rights related to how your personal information is collected, used, disclosed, and sold. A general description of your rights is provided at the end of this Privacy Policy.

CallDectector App

The App identifies likely scammers and other types of callers to help you to avoid becoming a victim of phone fraud or being bothered by unwanted calls. In addition, the App offers other features and functionality for you to block unwanted, private, or unknown calls, do reverse telephone number lookups, and submit call violations.

Your phone number will be used for identity validation purposes and to know who to bill for fee-based services as well as to improve the functionality of the App. To provide this service, our data scientists analyze information from your carrier and the App about the calls you receive and the actions you take (such as blocking a call or reporting a problem). We also collect and analyze identifying information (name, address, and phone number) about businesses from third parties, including carriers and data brokers, and publicly available government records to accurately identify business lines.

When you download the App, you will need to agree to several permissions so that it functions properly. The questions may vary depending on whether you are on an Android or iOS device since these operating systems function differently. When you agree to allow us to manage phone calls, the App will be able to launch a call from your detail screen when you touch the phone icon and to perform the other call management activities provided in the App such as identifying unknown callers, blocking calls, and submitting complaints. You will also be asked to allow access to your contacts. This is so that we can assure that any incoming call from a number already in your contacts displays the name stored in your contacts on your device. We do NOT export outside the App any information from your contacts for any purpose.

We do not sell any personal information collected in connection with the App.

All personal information is stored in the USA.

How we protect your personal information

We takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Your Privacy Rights

Verified Requests

You have the right to submit a request to exercise your right to know, your right to delete, and in some cases your right to opt-out as described below. Before fulfilling the request, we must verify that you are the one about whom it has collected personal information. Failure to satisfactorily verify your identity will prevent the request from being fulfilled in entirety.

Right to Know

You have the right to know what personal information is collected, used, disclosed, or sold by us and how the information will be used. Upon receipt of a verified request, we will disclose to you the specific pieces of personal information the App has collected. The types of sources from which the personal information is collected, the business purpose for which the personal information is collected, and the categories of third parties with whom we share the personal information can be found in this Privacy Policy.

Right to Delete

You have the right to request that we delete your personal information in certain circumstances. If you submit a verified request to delete, we will delete all of your personal information from our records unless that personal information is necessary for us to complete the transaction for which the information was collected, to protect against deceptive, fraudulent, or illegal activity, to enable solely internal uses that are aligned with your relationship with us or comply with a legal obligation.

Additional Information about a Consumer’s Rights

Personal Information

The rights listed above only apply to your personal information - meaning information that identifies, relates to, describes, or could reasonably be linked to you (such as your name, your phone number, online identifiers, records of services purchased, purchasing history, browsing or search history, and inferences drawn from any other personal information). Personal information does not include publicly available information that is made available from government records.

Service Providers

In those instances where we are a service provider to another business and you send us a request, the request can only be acted on by the business.

Consumer requests handled by First Orion in the past year:

Year 2024	Total Requests to Exercise Consumer Rights	Right to Know (Access Categories and/or Elements of Personal Information)	Right to Delete Personal Information	Right to Opt-Out of the Sale of Personal Information
Received	26,720	117	0	26,619
Fulfilled	25,211	110	0	25,116
Denied	7	7	0	1,503

Updates

We reserves the right, at our sole discretion, to change, add, or remove portions of its Privacy Policy from time to time by posting the updated Privacy Policy and effective date.

Privacy questions

If you have questions or concerns about this Privacy Policy or our information practices, please contact us at 1-877-640-4220, https://firstorion.com/contact-general/ or our Data Protection Officer at privacy@firstorion.com, or by sending paper mail to:

First Orion Corp.
Attention: Legal Team
520 Main Street, Suite 400

North Little Rock, AR 72114 USA